Terms and Conditions


Welcome to Captve jewellery!
These terms and conditions outline the rules and regulations for using Captve Jewellery’s Website, located at http://captvejewellery.com.
By accessing this Website, we assume you accept these terms and conditions. Only continue to use Captve Jewellery if you agree to take all the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You”, and “Your” refers to you, the person who logs on to this Website and is compliant with the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our”, and “Us” refers to our Company. “Party”, “Parties”, or “Us” refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services, in accordance with and subject to, prevailing law of gb. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they are taken as interchangeable and therefore as referring to same.


You must be at least 18 years old or legally capable of forming a binding agreement in order to make any purchase from our store.
We employ the use of cookies. By accessing Captve Jewellery, you agreed to use cookies in agreement with the Captve Jewellery’s Privacy Policy.
Most interactive websites use cookies to let us retrieve the user’s details for each visit. Our Website uses cookies to enable the functionality of certain areas to make it easier for people visiting our Website. Some of our affiliate/advertising partners may also use cookies.

Payment Information & Security Measures

We use Stripe as our payment processor, which is highly secure and complies with PCI-DSS regulations for safely storing credit card data. When placing an order through our site, you warrant that:

(i) You are authorized to use the chosen method of payment;

(ii) There are sufficient funds available in your account(s);

Stripe may offer options like saving payment details for future purchases or using a saved billing address. Please note that any transaction made on Stripe will be subject to their terms and conditions separate from ours.
If you have any queries regarding transactions processed by third-party vendors like Stripe, don’t hesitate to get in touch with them directly via their customer service channels provided on www.stripe.com/contact-us

Returns / Refund Policy

We want each customer satisfied. If there is ever anything wrong, we will do everything within reason. To put it right, if you’re not happy, contact us!

Nature Of Goods For Sale And Your Order Accordingly

(a). The colour combination displayed may slightly differ because computer monitors vary upon resolution as natural-and-dyed stones can sometimes have variation mark differences between colour size etc. Even though every attempt has been made to guarantee the accuracy, please don’t compare the weight/size mentioned outside the package. Only give a rough estimation (b.) While utmost care is taken while representing product images, patterns, and designs but they will always approximately looks like the image might get some difference due to lighting arrangements during a photoshoot

Your privacy matters!

All personal details such as email ID, phone number, and shipping information are stored under strict GDPR guidelines and encryption technology using the latest industry standards when purchasing with us.

Pricing Information

All prices indicated on www.storename.com include VAT taxes currently applied regarding delivery depending on specific areas where orders are placed. The additional sum may be chargeable otherwise clearly stated, whatever the case involves.

Shipping Details

Purchases over £20 ship free throughout Britain outside of Great Britain. Standard shipping fees will apply.
Depending on location and freight service changes, delivery times range between 4-14 working days.

Alerts, Notifications & Offers

We often send special offers, updates, and sales event details via the email address shared with us. If any time you wish to discontinue notified regard regarding promotions or related product news, unsubscribe via the link provided.

Contact Us!

At Captve Jewellery, we pride ourselves in ensuring each customer receives the highest level of quality assurance, which means that at any point whilst using our platform, should there be specific requirements or personal preferences, contact:

Email: [email protected]
Contact: Bournemouth, BH1 2LZ

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